Support for Parents

Department for Education Coronavirus helpline – this helpline has been set up to answer questions about the virus related to education. Staff, parents and young people can contact the helpline.

• Phone: 0800 046 8687
• Email: DfE.coronavirushelpline@education.gov.uk
• Opening hours: 8 am to 6 pm (Monday to Friday)

You can help to slow the spread of Coronavirus!

• Make sure you and your children follow these general principles to prevent spreading any respiratory virus:
• Wash your hands often – with soap and water for at least 20 seconds, or an alcohol-based sanitiser if soap and water aren’t available.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• If you feel unwell, stay at home, don’t attend work or school, and click here to book a free corona-virus test.

• Cover your cough or sneeze with a tissue, then throw the tissue in a bin.
• Clean and disinfect frequently touched objects and surfaces in the home.
• If you’re worried about your symptoms, please call NHS 111 – don’t go directly to your GP or other healthcare environments.

Please click here to access a NHS video showing the most effective way of washing your hands